Home » Our Services » Support Services » Communications » Latest news » Unsung Hero Awards

Dedicated staff and volunteers shortlisted for national Unsung Hero Awards 2018

8 February 2018

Two members of staff and a volunteer from the Royal Bournemouth Hospital (RBH) have been shortlisted for the national 2018 Unsung Hero Awards for their hard work and dedication.

The Unsung Hero Awards are the only national awards for non-medical NHS and healthcare staff and volunteers who go above and beyond the call of duty.

Fran Payne works in the Endoscopy Department as a clerical officer and has been nominated for the Lifetime Service Award, having worked at the Trust since 1974.

Fran was nominated by colleague, Marilyn Lake, who said: “Fran, who will be 80 this year, clocks up approximately 40 hours per week, which would be impressive for someone half her age. Fran is very proficient on the computer and is always happy to learn new systems and embrace change, which she has had to do over her many years working for the NHS. Her knowledge is immense and invaluable.”

Polly Hobbs, a clinical claims officer who has worked at the Trust since 1972, has also been nominated for the Lifetime Service Award for her dedicated service.

Polly was nominated by colleague, Dily Ruffer, who said: “Polly is modest and has always carried out her duties to the highest standard. She’s worked for the Trust for 45 years and certainly wouldn’t expect to be nominated for any award – I hope this highlights just how appreciated she is.”

Dorothy Rochester volunteers for the Dementia Team at RBH and was nominated for the Volunteer of The Year Award by Head of Patient Experience, Rachel Bevan.

Rachel said: “Dorothy is a retired nurse and continues to have a positive effect on the patient experience. She leads and helps to train our dementia companion volunteers as well as supporting patients through therapeutic interventions. Dorothy’s enjoyment of her role is infectious - she talks with such great affection and compassion. She really is an unsung hero.”

Each of the RBH nominees and their nominators will attend an awards ceremony in Manchester on Friday 23 February, opened by Mayor of Greater Manchester, Andy Burnham.

Richard Renaut, Chief Operating Officer at RBH, said: “We’re so lucky to work in a hospital full of heroes but we’re especially delighted our nominees have been shortlisted for the Unsung Hero Awards. We’ll be crossing our fingers for Dorothy, Polly and Frances on the 23rd.”


Back to latest news