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I have an emergency – choosing the right service for you

In Bournemouth there are a range of health services that you can access if you are unwell. Please choose and use the service that will best look after your needs and only visit Emergency Departments in a genuine emergency.

For more information on the right treatment for your symptoms, please visit www.dorsetccg.nhs.uk

Emergency Departments

Emergency Departments (A&E) assess and treat patients with serious injuries or illnesses. Generally, you should only visit A&E or call 999 in an emergency. You should dial 999 or come to A&E for a suspected stroke, loss of consciousness, breathing difficulties and persistent, severe chest pain.

In Dorset there are Emergency Departments in Bournemouth,
Poole and Dorchester

Eye emergencies

If you have an eye emergency or injury, please contact the Eye Unit at the Royal Bournemouth Hospital to speak to an experienced ophthalmic nurse on the phone. The nurse can give you quick advice and then make a decision about the most appropriate form of care for you. This could be an appointment at the Eye Unit or with your GP. Call the Eye Unit on 01202 704181.

NHS Direct

NHS Direct is a health advice and information service. For medical advice speak to a health professional on 0845 46 47. You can also check your symptoms online and get trusted information on conditions at www.nhsdirect.nhs.uk


To find out how to access an out of Office Hours Doctor telephone 0845 600 1 013 You can find your nearest GP here


To find an NHS dentist: Telephone 01202 854443 or You can find more information here. For dental advice when your dentist is closed call 0845 7010401

Walk–in Centre

Boscombe Walk-in Centre is open at weekends, Saturday and Sunday, from 8am until 8pm and can help you with health needs such as urgent care, larger cuts, sprains and minor injuries.

Remember, if you need urgent care during a weekday please contact your GP surgery.

01202 720174

66-68 Palmerston Road

Please note that this walk-in service replaces the walk in service previously offered at 11 Shelley Road.


Your pharmacist will be able to offer advice and help on a range of illnesses, such as sore throats, runny nose, headaches and stomach upsets. You can find your nearest open pharmacy here