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Carers support

Are you a carer?

The term “carer” refers to someone who spends a significant proportion of their time providing support to family or friends. This could be caring for a relative, partner or friend who is ill, frail, disabled or has mental health or substance misuse problems (Department of Health 2008).

The term ‘Carer’ should not be confused with the term “care staff” who are either undertaking a caring role as part of paid employment or as volunteers attached to a voluntary organisation (DOH 2008).

The Royal Bournemouth and Christchurch Hospitals NHS Foundation Trust (RBCH), working in partnership with Dorset Council, is committed to the support of identified carers and valuing them as expert partners in care

When a patient who has a carer is admitted to hospital the person that cares for them in their home may continue to provide support in the hospital environment and should be included in appropriate information especially when planning discharge.

We aim to work in partnership with carers to ensure they are treated with dignity and respect throughout the patient journey. In addition their knowledge of the patient’s needs, will inform staff and the care plan when appropriate.

These pages aim to provide carers with information and directions to other support agencies you may find helpful.

Your safety and welfare is very important to us. Please note, the Trust is unable to guarantee or verify the validity of information provided by any external organisations and the contacts offered on this website are for information and support purposes only. These links do not imply any partiality from our Trust for particular organisations and do not signify endorsement. All page users are responsible for ensuring their own safety and judgement when using the information provided. For tailored advice, please contact your local GP.