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Where to find help

You can get confidential, free, information and advice from: NHS Carers Direct – multi–lingual, seven day information and advice service
Telephone: 0800 7310 297
Website: www.nhs/uk.carersdirect

  • Have you registered at your GP surgery as a carer?
  • They can help you maintain own health and wellbeing
  • Offer a free flu vaccination
  • Help you find additional information and support in your caring role

Do you know if you or the person you care for is entitled to benefits?

Call the Benefit Enquiry line on 0845 608 4321

  • Do you know how to get help with some of the practical tasks of caring?
  • If you live in the Borough of Bournemouth, call Bournemouth Social Services on 01202 454979
  • If you live in the Borough of Poole, call Poole Social Services on 01202 633902
  • If you live outside the above areas, call Dorset Social Services on 01305 221016
  • If you live in the Hampshire area, call Hampshire County Council Adult Services on 0845 603 5630

Do you know how to get a break from caring?

To receive information about getting a break, activities for carers and other support, ring the Carers Information Service and ask about breaks that might be available to you.

  • Bournemouth and Poole – Carers Support Service 01202 458204
  • If you live in Dorset – Adult Access team 01305 221016


Do you know you can put a plan in place if you are unwell so the person you care for is supported?

Your Local Authority has a scheme called Carers in Crisis. To register with the scheme and find out how they can help you and the person you care for call:

  • Bournemouth – 01202 458204
  • Poole – 01202 633902
  • Dorset – 01305 221016

Please give any feedback on your hospital experience to:

Healthwatch Dorset
Is the county's independent health and social care champion. It exists to ensure that people are at the heart of care. A dedicated team of staff and volunteers listen to what people like about local health and social care services, and what could be improved. These views are then shared with the decision-making organisations, so together a real difference can be made. Contact us on: 0300 111 3303 or email Healthwatch at enquiries@healthwatchdorset.co.uk