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Stoma Care Department

Our Staff

Carla McDonald, RGN, BSc (Hons), Lead Stoma Care Specialist Nurse
Kathy Bingham, RGN, stoma care specialist nurse
Emma Gosheron, RGN, stoma care specialist nurse
Jackie Close, department secretary

Our Stoma Care Department provides care, advice and support to patients who are having bowel or urology surgery and will have a stoma formed.

Our dedicated team of specialist nurses provide highly skilled, patient-centred care and aim to:

  • provide relevant information and support prior to surgery
  • support patients practically and psychologically
  • help patients to prepare for leaving hospital
  • continue care after discharge from hospital through the use of outpatient clinics, telephone support and, in some cases, home visits
  • ensure continued access to stoma care nurses as required long term
  • deliver education in stoma care as required
  • work with all members of the multidisciplinary team to ensure the best outcomes for our patients.


Clinics are held weekly at the Royal Bournemouth Hospital on Tuesdays and Thursdays and monthly at Wimborne Hospital on Wednesdays.

In clinics, our stoma care nurses can check stoma and skin health, review equipment and address any problems with any aspect of life with a stoma.

For further information about the clinics we run, please contact the Stoma Care Department using the contact details below.

Get in touch

Stoma Care Department:
Telephone: 01202 704813
Email: stoma.care@rbch.nhs.uk
Address: The Stoma Care Department, Derwent Building, The Royal Bournemouth Hospital, Castle Lane East, Bournemouth, BH7 7DW.

Patients may be referred to the Stoma Care Department by any healthcare or social care staff.

Patients or family members may also contact the department using the contact details above.

Support groups

Ileostomy of Dorset
CUPID provides informal get-togethers for patients, their partners and friends, for support and to share information.

Bournemouth sessions are held at:

Iford Baptist Church, Old Bridge Road, Iford, Bournemouth, BH6 5RG

Co-ordinator: Beryl Andrews 01202 483303

Poole sessions are held at:

The Lounge Room, Longfleet Baptist Church, 138 Wimborne Road, Poole, BH15 2EX

Co-ordinator: Jenny Pipe 01202 740440

The Colostomy Association

The Colostomy Association is a dedicated charity that represents the interests of people living with a colostomy. It provides advisory literature, a magazine and website, as well as a 24-hour helpline for stoma care queries.

Helpline: 0800 328 4257

Website: www.colostomyassociation.org.uk

The IA – ileostomy and internal pouch support group

The IA is a national support group run by, and for, people with an ileostomy or internal pouch. It provides advisory services through its website, leaflets, its magazine and local group meetings.

Website: www.iasupport.org

The Urostomy Association

The Urostomy Association is a national support group for people with a urostomy or other form of urinary diversion. It provides support and advice through its website, leaflets and its magazine.

Website: www.urostomyassociation.org.uk