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Compassionate Care Award for Royal Bournemouth Hospital volunteers

12 September 2018

The team of End of Life Companion Volunteers from the Royal Bournemouth Hospital (RBH) has received a Kate Granger Compassionate Care Award.

The awards, announced at the 2018 Health and Innovation Expo at Manchester Central, were given to individuals, teams and organisations who demonstrate outstanding care for their patients.

Winners were selected from more than 100 entries across several categories and were presented by Chris Pointon, husband of the late Dr Kate Granger and co-founder of #hellomynameis, a campaign instigated to encourage person-centred, compassionate care.

The End of Life Companion service was established at RBH in 2017 during Dying Matters Week. With the ethos that no-should die alone, the volunteer companions are there to support patients in the last days of their life, especially those who may have no relatives or visitors able to be by their side.

The companions, already long-serving volunteers at RBH, also provide support for patients’ families and loved ones, offering comfort, reassurance and a listening ear to those in need.

Stephen Feltham, End of Life companion, said: “Several other Trusts have visited Bournemouth to learn about our service. The End of Life Team and the Chaplaincy is about compassion, healing and nurturing our patients and their families’ wellbeing.”

Christine Ashdown, End of Life companion, said: “It’s been a pleasurable and emotional day receiving this award and being recognised at national level. I feel honoured to be a part of this service.”

Reverend David Flower, Lead Chaplain for RBH, said: “It’s been a privilege for me to be involved with the End of Life Companions. The impact the group has had on patients and their families has been incredibly heart-warming. They come from a range of backgrounds and beliefs and each volunteer makes a wonderful contribution to the team.”

Compassionate Care Award for RBH volunteers