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Royal Bournemouth Hospital exceeds standards for Emergency Department waiting times

12 April

Patients coming into the Royal Bournemouth Hospital’s Emergency Department are treated among the fastest in England, according to national figures for March.

According to the latest figures published by NHS Improvement, 96.36% of patients coming into the hospital via the Emergency Department (ED) are being treated, admitted or discharged within the four hour standard set by the government. This was compared to the national average of 86.6%.

According to the figures, RBH is performing third best in the south and fifth nationally, compared to other acute trusts*.

Hitting the four hour care standard requires the ED and Acute Medical Unit (AMU) to work seamlessly with all areas of the hospital, as well as external partners, to ensure patients are able to flow to the relevant areas. Initiatives such as the introduction of streaming nurses**, an on-site Urgent Treatment Centre, additional investment in staffing and improvement work on discharge planning and flow have all supported the hospital to treat, admit or discharge patients, giving them the quality care they need as quickly as possible.

Kaye Woodward, Directorate Manager for ED and AMU, said: “We couldn’t be more proud of the hospital and our staff who continue to put patients first, delivering high-quality, efficient care to the people in our community. We couldn’t have exceeded the 95% standard without fantastic teamwork and passion to improve for our patients.”

Simon Stevens, NHS England Chief Executive, said: “The country rightly owes our NHS staff enormous gratitude for the undoubted improvements in care over this past winter, while at the same time recognising the intense and continuing pressure under which frontline NHS services continue to have to operate.”


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