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Visitor guidance

As the spread of the Coronavirus evolves, we have had to make changes to the usual guidance on visiting. We need to reduce the number of people visiting our hospitals to ensure we are protecting our staff, patients and their families as best as we can. We understand this can be difficult but it is essential to slow the spread of the infection.

Visiting will only be permitted once a patient has been admitted for 24 hours and we know whether they have Covid-19 or not. No visitors are allowed for patients who have Covid-19 except for compassionate reasons, for example patients receiving end of life care.

Visitors

  • Each patient may have one visitor, per day for one hour. Please note, for patients who were shielding at home before they came into hospital, only members of their household can visit.
  • Visits should be made in advance by contacting the ward and only one visitor is permitted per bay at any one time.
  • Visitors must wear a face covering when in the public areas of the hospital.
  • Visitors will be met at the ward entrance by a member of staff who will assist with what personal protective equipment needs to be worn for the duration of the visit and visiting expectations. This will be a minimum of a surgical face mask.
  • When more than one person wishes to visit a patient during their stay, please agree this in advance among your family and friends who can visit on each day.
  • If a patient is in our Intensive Care Unit, our teams will discuss visiting options with you.
  • Visiting is at the discretion of the clinical leader. We thank you for your understanding.
  • If you, or the person you are visiting, has additional needs, please speak to a member of staff about how we can best support you.

Who cannot visit our hospital

These people must not visit under any circumstances:

  • Anyone with symptoms of coronavirus
  • Anyone self-isolating because a household member has symptoms of coronavirus
  • Anyone who is shielding because they are at an increased risk of severe illness from coronavirus, except for compassionate reasons
  • Unfortunately, due to limited space and the need to adhere to social distancing measures, we ask that patients attend appointments on their own where possible. Exemptions include children, patients with carers and for compassionate reasons - please discuss this with the department. Partners are also unable to accompany pregnant women to routine antenatal appointments and scans at this time, unless advised otherwise by a clinician.

Face coverings

If you are coming to hospital as a visitor or for planned outpatient care, you must wear a face covering at all times. This is for your safety and the safety of other patients and staff. The Government has also urged the public not to buy medical grade/surgical masks so they can be saved for frontline health and care workers, and instead make their own face coverings at home. The key points are that it should cover the mouth and nose and be washed regularly. Face coverings worn as part of religious beliefs or cultural practice are also acceptable, providing they are not loose and cover the mouth and nose. Face coverings are not a replacement for social distancing and regular handwashing which remain the most important actions for the protection against Covid-19.