Contact us
How you contact us is changing
As we become University Hospitals Dorset, how you contact Poole, the Royal Bournemouth and Christchurch hospitals will change from 1 October.
Telephone numbers beginning 01202 are being replaced with a new 0300 019 prefix, followed by the last four digits of the old number.
Switchboard numbers will stay the same - however if you are called by the hospital this will display as coming from the new 0300 019 prefix.
There are currently a range of different dialling prefixes which our patients and the public have told us can be confusing.
From 1 October there will be just one - 0300 019.
If you keep a hospital telephone number handy, it's simple to update it – just add the last four digits to the new prefix. For example, an old telephone number beginning 01202 and ending in extension '1234' becomes 0300 019 1234.
Calls from the Hospital
If you receive or miss a call from 01202 084775 or 01202 068117, this call has come from the hospital. Please do not phone this number back, as the line does not accept incoming calls. Instead, please contact our main switchboard number or the department telephone number on your appointment letter.
Calls to the Hospital
Please beware that some calls to the Hospital will be automatically recorded for staff training, call quality or security purposes.
The Royal Bournemouth Hospital
Castle Lane East
Bournemouth, BH7 7DW
Telephone: 01202 303626
Emergency Department 24 hours
01202 704169
Emergency Eye Unit helpline
01202 704181
Eye Unit Outpatients
01202 704355
Orthopaedics Outpatients appointments
01202 704920
Main outpatient appointments
01202 704738
Concerns around follow up
If you have any concerns about your follow up post-operatively, or have not heard from us within four weeks or the expected timescale from your previous appointment, please get in touch on the contact telephone number above. Alternatively please contact your GP.
Christchurch Hospital
Fairmile Road, Christchurch
Dorset, BH23 2JX
Telephone: 01202 486361
Day Hospital
01202 705200
Outpatients
01202 705288
Visiting times and contact numbers
For a list of visiting times and contact numbers for wards and departments please visit our Patients and Visitors page
You can find further information on our wards and departments within Our Services.
PALS, complaints and compliments
If you have any concerns, compliments or queries about your care, or would like advice about how to make a complaint please contact the Patient Advice and Liaison Service (PALS).
Telephone: 01202 704886 or 01202 704301
Freedom of information:
Please see our Freedom of information page for more information
